Prototype Review

Start here. KPIs, escalation feed, and recent audit activity.

Search and filter customers; click any to open Customer 360.

Review queue; release / hold / escalate from the side panel.

Real-time exposure across portfolio.

Cases by owner with SLA tracking.

Past-due and promises-to-pay.

Resolve a dispute — note the JDE write-back simulation.

Cash application and remittance exceptions.

Export CSV / XLSX of any operational report.

Authority matrix and policy controls.

Every action logged with actor, role, before/after, reason.

Switch roles to see PII masking and permissions in action.

DoU coverage vs items requiring business confirmation.